header logo

US sues Adobe for ‘deceiving’ subscriptions that are too hard to cancel

WhatsApp
Facebook
Twitter

Illustration by Alex Castro / The Verge

The US government is suing Adobe for allegedly hiding expensive fees and making it difficult to cancel a subscription. In the complaint filed on Monday, the Department of Justice claims Adobe “has harmed consumers by enrolling them in its default, most lucrative subscription plan without clearly disclosing important plan terms.”

The lawsuit alleges Adobe “hides” the terms of its annual, paid monthly plan in the “fine print and behind optional textboxes and hyperlinks.” In doing so, the company fails to properly disclose the early termination fee incurred upon cancellation “that can amount to hundreds of dollars,” the complaint says.

When customers do attempt to cancel, the DOJ alleges that Adobe requires them to go through an “onerous…

Continue reading…

#1 Tech Solution company in Rwanda – Best in Software – SEO – Digital Transformation

Get in Touch

Kigali city, Rwanda. KN 5 Ave

© Copyright 2024. #TeamGet All rights reserved.

Get a customized free Quote.

Please enable JavaScript in your browser to complete this form.
First & Last Names
Which Service you want?
$0.00
Project Description
Describe in brief more about your project.
Preferred Method of Contact
We shall use the chosen method to reach you ASAP!
Skip to content